Main Takeaway
Use AML Manual Verification to override existing AML search results, such as background screenings, photo ID verifications, and bank statements. You can mark verifications as verified or flagged, add detailed notes, and upload supporting documents. These records are stored in the verification log and appear in AML compliance reports for tracking and auditing.
Overview
The AML Manual Verification feature allows you to manage and override existing AML checks. Whether correcting false positives, adding external verification reports, or documenting compliance decisions, this tool ensures a complete and centralized verification log. Manual verifications also update AML compliance reports, providing a clear audit trail for internal reviews and regulatory reporting.
AML Manual Verification
Note: If you don’t see this option in your system, reach out to Support for assistance. If you haven’t signed up for this feature yet, contact compliance@mortgageautomator.com to discuss pricing and activation.
Adding a Manual Verification
If a manual verification was added in error, you can remove it at any time. Deleting the manual verification will restore the original screening result, ensuring your AML records remain accurate.
Navigate to the Applicants or Investors section
Click the Plus (+) button
Found next to the borrower, guarantor, or investor's name. This opens the Manual Verification form.
Select a Verification Type
Choose from Credit, ID Verification (IDV), Screening, Bank Verification, or Other.
The Other category is used for general risk notes or compliance documentation.
Update Verification Status
Select Verified (Green) if the check is cleared.
Select Flagged (Red) if the borrower or investor remains a risk.
Add Alerts or Description (Optional)
Include any relevant details about the verification decision.
Example: “Reviewed background screen, determined false positive.”
Upload Supporting Files (Optional)
Attach verification documents, such as ID copies, bank statements, or compliance reports.
Submit the Manual Verification
Click Submit to save the entry and override the previous verification status.
The new status will now appear in the Verification Log and replace the previous record.
Removing a Manual Verification
If a manual verification was added in error, you can remove it to restore the previous AML status.
Navigate to the Verification Log in the borrower, guarantor, or investor profile.
Locate the manual verification entry you want to remove.
Click the delete icon next to the entry.
Confirm the removal—this will restore the original AML screening result before the manual override.
Tracking Manual Verifications in AML Reports
All manual verifications are recorded in AML reports for compliance tracking. To access these reports:
Click the nine dots in the top left corner to open the main menu.
Navigate to the Reports dashboard.
Under AML Reports, select the relevant Due Diligence report:
Borrower Due Diligence
Investor Due Diligence
Apply Filters
Filter by Verification Type (Credit, IDV, Screen, Bank, Other).
Filter by Date Range to locate recent verifications.
Search by Borrower or Investor name for specific records.
Review and Export Data
View all manual verification changes, including updates to flagged or verified statuses.
Export reports for regulatory audits and internal compliance tracking.
Tip: Use filters to quickly identify manual overrides and flagged risks.
Need Further Assistance?
If you have additional questions or require support, please contact our support team:
Live Chat: Click the question icon at the top-right corner of your screen.