Introduction
The Documents Configuration settings for discharges allow you to pre-enable key templates, including Discharge Instructions and Investor Payout Statements. These documents are generated automatically during discharge workflows, saving time and ensuring regulatory and investor requirements are met.
Navigating to This Section
Click the Gear icon in the top-right corner to open Settings.
Select Company Settings.
Expand Loan Servicing > Discharge.
Click Documents Configuration.
Tip: If this section isn’t visible, confirm your user permissions or contact your administrator.
Documents Configurations
Setting | Description |
Discharge Instructions | Adds the Discharge Instructions template option to the Documents section. This document becomes available only after a Discharge, Power of Sale, or Foreclosure has been initiated on the loan. |
Investor Payout Statement Document | Adds the Investor Payout Statement Document to the document generation options. This template appears during the Discharge, Power of Sale, or Foreclosure process and provides a breakdown of amounts payable to each investor. |
Tip: Enabling discharge documents ensures required templates are ready during payoffs, helping reduce manual document prep.
FAQs
Can I generate these documents before initiating discharge?
No. They are only available once a discharge-related process has started.
Do I need to enable both documents?
No. You can enable them independently based on your workflow needs.
Are the document templates customizable?
Yes. You can customize the formatting and content using the system's document template editor.
Need Further Assistance?
For additional support, contact us:
📧 Email: support@mortgageautomator.com
💬 Live Chat: Click the question icon at the top-right corner of your screen.